Privacy Policy

We collect information in the following ways:

Personal Information

When you purchase from our WooCommerce store or contact us, we may collect:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely through WooCommerce and its payment gateways)

Automatically Collected Data

When you visit our website, we collect:

• IP address
• Device and browser type
• Pages visited and time spent
• Referral URL
• Location data (approximate, based on IP address)

Data from Meta Tools

We use the Meta Pixel and similar tracking tools to collect data about your interactions with our website. This includes:

• Which pages you visit
• Actions like purchases or adding items to your cart
• Information used for creating custom audiences and retargeting ads

We use your data to:

• Process orders and deliver coffee products
• Communicate with you about your order or inquiries
• Improve our website, marketing, and customer experience
• Show you relevant ads on Meta platforms and measure their performance

We use cookies and tracking technologies, including:

• WooCommerce session cookies (for shopping cart functionality)
• Meta Pixel (to track site activity and improve advertising)

You can manage your cookie preferences through your browser settings. To learn more about how Meta uses cookies and data, visit: https://www.facebook.com/policy.php

We never sell your data. We may share it with:

• WooCommerce and its plugins to process your order
• Payment processors like Stripe or Quickbooks
• Shipping providers for order fulfillment
• Marketing tools like Meta (Facebook and Instagram) and email marketing platforms (if applicable)

All partners are required to protect your information and only use it as necessary.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You have the right to:

• Access, update, or delete your personal data
• Opt out of marketing emails at any time
• Manage cookies and ad preferences through your browser or Meta Ad Settings
• Request your data or ask questions by emailing us at info@packagejoes.com

We take steps to secure your data using SSL encryption, secure payment gateways, and best practices for WooCommerce security. However, no system is 100% foolproof.

Our website is not directed at children under 13, and we do not knowingly collect data from them.

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new effective date.

If you have questions or requests regarding this Privacy Policy, contact us at:

Package Joes
Email: info@packagejoes.com
Address: 5740 Logan St, Denver, CO 80216

In accordance with Meta’s policies, we:

• Provide clear notice about data collection via the Meta Pixel
• Allow users to opt out of cookies and marketing communications
• Do not use Meta’s tools to collect sensitive personal data